Refund Policy

Effective Date: October 1, 2023

Thank you for shopping with KYLVARION. We appreciate your business and strive to provide the highest quality products and services. Please review our refund policy below to understand your rights and the procedures involved.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• A receipt or proof of purchase must be provided.

Non-Refundable Items

Certain items are exempt from being returned:

• Gift cards
• Downloadable software products
• Some personal care items

Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Upon receiving your request, we will evaluate it and notify you of the approval or rejection of your refund.

Refunds (if applicable)

If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within a specified number of days.

Late or Missing Refunds (if applicable)

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please send us an email at [email protected] for further instructions.

For any further queries, do not hesitate to contact us directly. Thank you for your understanding and cooperation.

KYLVARION